Workplace Connections: Do They Matter?

Drs. Caroline Gerin-Lajoie & Kerri Ritchie

As a society, post-pandemic, some of us are still trying to figure out how to “regather” at work, and foster a sense of community and connection. Some would suggest that we came from a place of “social recession” and that we now have an opportunity build a "great reconnection" at work: taking a step back to think about people and connection in the workplace -particularly in a high stressful healthcare environment.

 What are workplace connections?

• Feeling seen, heard and valued by another individual

• Relating to someone's perspective and ideas, backgrounds and values

• Building connection over time with increasing or ongoing interactions

Ask yourself these questions:

• What am I doing in the work place to foster connections with others?

• Am I listening in an open way?

• Am I present in my interactions with others?

• Do I have ways to show acknowledgment and appreciation to my co-workers?  

Why does this matter?  

Most people, even those who thrive in social environments, need some time for solitude. Solitude is taking a moment to reflect and ground ourselves, reduce the "noise", and in so doing recharge ourselves. With a rise of loneliness, particularly in early career or individuals who have started in an organization during the time in which fostering workplace connections has decreased, it is important to remember that it is possible to feel isolated even when we are surrounded by people. Isolation is a person's own feeling about being disconnected from others. Loneliness is a painful feeling that occurs when there is an imbalance between interpersonal needs and the connections you are experiencing.

It is easy to get busy. To spend our time trying, sometimes desperately, to get through our work and home to do list. Many spend more and more time connecting through technology. There are some benefits to this approach, including expediency and reach. However, we can lose connection with both ourselves and others, when we de-prioritize conscious connecting.

Time is precious, and the way we connect matters. As leaders, it is important to be explicit in communicating how and why we gather to connect. It helps us to be more effective, to communicate better, and to solve problems. It is particularly important for those who are feeling isolated and lonely.

As individuals, most of us need to spend quality time with people (or pets) who matter to us. We spend a considerable amount of time In the workplace. Even a few minutes of speaking with or connecting with your colleagues, or people you pass in the hallway, or those who you haven't met before, can provide you and others with a sense of belonging. It isn't about the amount of time you spend, but the experience of connecting that can feel good and boost your mood. Every connection matters.